Returns & Exchanges
At Motilal Banarsidass, we are committed to your satisfaction and offer a 15-day return window for items in their original, unused condition. If your purchase does not meet your expectations, we provide a seamless process for returns and exchanges to ensure a hassle-free experience.
Return Process
- 1.Initiate Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return and submit a formal request.
- 2.Prepare Package
Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
- 3.Ship Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
- 4.Receive Refund
Once our quality assurance team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
